Refund Policy

At Tantu Culture, we are committed to ensuring your satisfaction with every saree purchase. Our refund policy is designed to protect your investment while maintaining the quality and integrity of our products.

Refunds are available within 7 days of purchase for sarees that are unworn, unwashed, and in original condition with all tags attached. Items must be returned in their original packaging.

Sarees with visible signs of wear, damage, or alteration are not eligible for refund. Custom or made-to-order sarees cannot be refunded once production has begun.

To initiate a refund, contact our customer service team with your order number and reason for return. Approved returns should be shipped to us with tracking information. Refunds are processed within 7-10 business days of receiving and inspecting the returned item.

Shipping costs for returns are the customer's responsibility unless the saree arrived damaged or defective. In such cases, we will arrange and cover return shipping.

For exchanges, customers may request a different saree of equal or higher value within the same return window. Exchanges do not incur additional shipping fees if processed within the initial return period.